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Support - Easy Restaurant Menu Manager for WordPress

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Ask your general support questions here.

For information about upgrading to Easy Restaurant Menu Manager Extended, go here: Upgrading to Easy Restaurant Menu Manager Extended

1,243 comments on “Support”

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  1. David says:
    2012/04/25 at 23:49

    Hi,

    Is there someway to get Swedish characters in easy restaurant? Right now it Only shows as strange characters

    Best regards // david

    Reply
  2. david says:
    2012/04/26 at 00:59

    Hi again,

    I mean when exporting the text file of the menu.

    Best regards // David

    Reply
    • Support says:
      2012/04/26 at 11:07

      Hey David,

      Is it outputting the correct characters on the regular view and not the print-friendly view?

      Reply
      • David says:
        2012/04/26 at 13:09

        Hi,

        Yes in the print friendly view it shows strange characters. Is it someway to fix it?

        Reply
        • Support says:
          2012/04/26 at 13:12

          I’ll try to reproduce this and send a patch.

          It’s weird that the charset is correct in one view and not the other.

          Reply
          • David says:
            2012/04/26 at 13:19

            Ok great! Thank you.

            Is it a different encode for the print out maybe?

            Reply
            • Support says:
              2012/04/26 at 15:38

              Hey David,

              I tracked down this bug and patched the free version on the WordPress plugin directory.
              I will send out an updated extended version shortly.

              On the printer friendly view, I added
              <meta charset=”utf-8″>
              as a meta tag.

              Usually this is taken care of by WordPress in the theme output. The printer view obviously bypasses this. Hopefully this will take care of the issue.

              Reply
  3. Julian says:
    2012/04/26 at 09:49

    Hello, i’m planning on using the extended version of your menu plugin for a project, just one question, how to I define my own output HTML for the views (override the HTML generated by wprmm_view_items)?

    Many thanks
    Julian

    Reply
    • Support says:
      2012/04/26 at 11:21

      Hey Julian,

      Each category gets a view that can overridden in views/view.items.php line: 8

      You will have to give a category a custom category layout and then write the associated function in the view file. The name convention for the function follows:

      ‘wprmm_view_’.str_replace(array(‘-’),array(‘_’),$category->layout);

      You can add a custom layout name in the admin/
      edit-category.php and new-category.php
      line ~60

      Reply
      • Julian says:
        2012/04/26 at 11:26

        Thanks for getting back to me. So there is no way of adding in these changes without editing your core files? It would be good to be able to keep my changes outside of your plugin so they don’t get overwritten if you release updates

        Reply
        • Support says:
          2012/04/26 at 11:45

          True. Dealing with custom layouts is an issue I want to tackle.

          I think I will add a layouts model and then have a custom layout file.
          That way the process will be similar to above.

          Reply
          • Julian says:
            2012/04/27 at 03:34

            OK great, I suggest implementing something a bit like the templating system used by the GigPress plugin, works great. You can override the templates used by including identically named ones in a folder withing the theme.

            Reply
  4. Bruce says:
    2012/04/26 at 10:15

    I have the extended version! For some reason, when I make new menus now it doesn’t generate a print friendly menu for it? They all show up as the first menu I made.

    Could you give me a few reasons that might cause this, or a solution?

    Thank you,

    Reply
    • Support says:
      2012/04/26 at 11:40

      I can’t reproduce this bug, can you send me a link so we can check it out.

      view.menu.php has:
      $m .= ‘<p class=”wprmm_print”><a href=”‘.$menu['print_url'].’” target=”_blank” rel=”nofollow”>Print</a></p>’;

      and
      class.menu.php has
      $this->print_url = site_url().urlencode(“?wprmm-routing=export&menu_id=”.$menu->id);

      Reply
      • Bruce says:
        2012/04/26 at 12:01

        Yes! http://www.kolano.com/nine
        Do you need to log in or anything of the sort?

        Reply
        • Bruce says:
          2012/04/26 at 12:15

          By the way, if you look on the site, the menu shows up fine for all of the different categories that I did the other day. Today I added the cocktail menu, and the print menu shows up as the lunch menu.

          Reply
        • Support says:
          2012/04/26 at 12:19

          Hey Bruce,

          The site looks AWESOME and delicious :)

          I checked the links:
          On the lunch menu the link goes to:
          http://kolano.com/nine/?wprmm-routing=export&menu_id=1

          which is correct and on the dinner menu, the link goes to
          http://kolano.com/nine/?wprmm-routing=export&menu_id=2

          which is also correct.

          Can you walked me through the issue in a more detailed fashion?

          Reply
          • Bruce says:
            2012/04/26 at 12:31

            Thanks a lot! Waiting for photography to come in to finish everything up!
            So I figured out what the bug is! My problem is that I have a lot of menus set up. I had about 10 when the problem occurring. It appears that every menu id with a 1 in it (10-11-12-13-14) are all displayed as the lunch menu (menu_id=1). I made a bunch more up to 20, now all of them (20-21-22-23) show up as the dinner menu (menu_id=3).

            I know a little bit of php/js but only enough to look around stuff. Do you know any quick fixes for this?

            Reply
            • Bruce says:
              2012/04/26 at 12:32

              dinner menu (menu_id=2)* typo

              Reply
              • Support says:
                2012/04/26 at 12:45

                Ok I see. This sounds like a bug that I can reproduce. It’s pulling based on the first digit or something.

                I’ll track it down and send a patch ASAP.

                Reply
  5. Bruce says:
    2012/04/26 at 12:51

    Great support! I will definitely put out a good word!
    Thank you!

    Reply
    • Support says:
      2012/04/26 at 12:52

      No problem,

      I’ll post when I get an update out.

      Reply
      • Support says:
        2012/04/26 at 15:42

        Hey Bruce,

        I tracked down this bug and will send an updated version out shortly.

        Reply
  6. Pete says:
    2012/04/26 at 16:16

    We have uploaded ‘Easy Restaurant Menu Manager’ on JodysDiner.com but it took out the header on the menu page. Any idea of why that happened? We are using Thesis Theme.

    Also we are wondering if it is possible that we could get a developers license for the extended plug in if we can find the fix for the basic ERMM of course.

    And just exactly what does this plugin being open source mean?

    Thanks a lot,
    Pete

    Reply
    • Support says:
      2012/04/26 at 16:42

      Looking at the source, it looks like the entire plugin output is wrapped in H2.

      view-source:http://jodysdiner.com/menu/
      line: 42

      Make sure the shortcode is not embedded in an H2 tag or P tag etc, from the WordPress page/post admin.

      You are free to “make use of” the free version and the extended version.
      You are not free to redistribute copies of the extended version or install it on multiple client’s sites without purchasing a license per live site.

      Reply
      • Jon says:
        2012/05/02 at 03:23

        You were correct in that the shortcode was embedded with an H2 tag, however removing all tags from the shortcode made no difference. Thesis uses files named custom.css and custom_function.php. every area of the page that has been modified in these files shows up as a brown bar as does the site header. The wpadmin bar at the top of the site also is affected by the plugin. If we disable the plugin it corrects the admin bar but not the menu page. if you need admin privileges to the site we can set you up with a login. we would purchase the extended version if we can get this to work.

        Reply
        • Support says:
          2012/05/02 at 09:46

          Hey Jon,

          I can have a look but first run the site through an HTML validator:
          http://validator.w3.org/

          Start with the homepage, cleaning some of those errors and warning will make it easier to go through the menu page.
          Usually it is completely fine if the HTML doesn’t validate (Twitter and Facebook do not), but it is helpful to track down missing tags, etc.

          Things like:
          Missing end tag for “ul”
          and
          “character “<” is the first character of a delimiter but occurred as data”
          can break your design.

          Once you have that done, let me know and I’ll be happy to log in and have a look.

          Reply
          • Jon says:
            2012/05/03 at 00:33

            Hello,
            I ran the site through the validator and corrected the errors and warnings we caused. Please take a look at it and let us know if that will be Ok. Let us know how you want to handle getting a login to you, you have my email address if you would like to email me and I can reply with a login.
            Thanks for the help!!!
            Jon

            Reply
            • Jon says:
              2012/05/03 at 19:13

              sooooo after much troubleshooting it turns out that you cant have a page with the permalink of just menu, wordpress will assign it a permalink of menu_1 etc, at some point we must have changed it to just menu and that is what broke the page. The only other problem I see is that the plugin changes the font color in the wordpress admin bar to the font color selected in thesis, not a problem unless the font color is dark, then very hard to impossible to read the admin bar.
              Sorry to bother you with our broken page but thanks for the tip on the validator, and I’m sure the admin bar is a simple fix.
              Thanks again for the help!!!!

              Reply
              • Support says:
                2012/05/04 at 09:26

                Hey Jon,

                Glad you got it working! The route thing has gotten us a few times;
                like having a ‘products’ category and a ‘products’ page

                Reply
  7. Steve says:
    2012/04/27 at 13:54

    I’ve been searching for this literally for years, and just came across it today (please, don’t ask me how I missed it before, because I don’t know). I’m duplicating a site originally done in Concrete 5, which has proved to be unstable and extremely problematic.

    I’ve got one menu working already, and just bought the extended version so I can do several others. But I have one question regarding the proper way to work with this, or any, plugin. This may be more a WordPress question than specifically an Easy Restaurant Menu Manager question, so if you need to redirect me I’ll understand.

    I’ve made changes to view.items.php and view.menu.php, to change the HTML output (in order to duplicate the earlier menu). Everything is working fine, no problems…but any future upgrade would wipe out what I did. Is there a better way to handle this than to change the plugin files?

    Reply
    • Support says:
      2012/04/27 at 14:07

      Hey Steve,

      Great question.

      WordPress plugin development is very free form, there’s no built in templating or overriding system.
      So the onus for creating those types of features is completely on the plugin developer. In this case, if you looked at view.items.php then you saw that I started to build this type of feature for the category layout. The layout view function that gets called is dependent on the name of the category (which currently isn’t dynamic). In the future, I would like to finish this feature, but until then, you will be stuck merging new versions into your custom branch.

      You could comment the view functions in the plugin out and put them somewhere else, like in your theme. And then just re-comment out the functions with each update until I get a better system in place.

      Reply
      • Steve says:
        2012/04/27 at 14:41

        That’s okay…I’ll just make sure to tell the client DO NOT upgrade plugins without calling me first. That’s probably how it should work anyway, since most clients don’t understand plugin conflicts and absolutely freak if anything breaks.

        Reply
        • Support says:
          2012/04/27 at 14:44

          True. On all our client projects, we manage the code base for them to avoid issues.

          Reply
  8. Julian says:
    2012/04/30 at 04:41

    Hello, I want to buy the Extended version but when I click on the buy link I get an error “Pro subscription expired and sales will not be recorded. Please consider upgrading!”

    Reply
    • Support says:
      2012/04/30 at 10:27

      Apparently our file-download service provider is having issues this morning. We are working with them to get it resolved. Sorry for the inconvenience. :(

      Reply
      • Support says:
        2012/04/30 at 13:26

        This issue has now been resolved.

        Reply
  9. Steve says:
    2012/05/01 at 07:03

    I’m doing a catering menu that needs two prices for two different quantities. Is there any fast and easy way to add a second price field?

    Reply
    • Support says:
      2012/05/01 at 10:07

      I think the code is written well enough to where it wouldn’t be too much of a pain.

      First add the field to the db_setup.php file, ~line 44, price2
      (Deactivate and then activate the plugin to flush the DB change)

      Then parse if from the DB in class.item.php, ~line 65

      Then add it to the admin files for #new and #edit item, /admin

      Then add it to the output views, views/view.items.php for each category layout.

      We can quote this customization for you if you would like:
      Go to the Hire Us link in the menu and write out in a little more detail about what you need.

      Reply
      • Steve says:
        2012/05/01 at 12:58

        Well, I tried making those changes. It didn’t break anything or throw any errors, but it didn’t work, either. Not being a programmer, I don’t know why. So it’s on the Hire Us link.

        Reply
        • Support says:
          2012/05/02 at 10:08

          Hey Steve,

          The powers at be decided we will just include this feature in the next revision of the plugin :)

          I should have it out at the end of the week.

          Reply
          • Steve says:
            2012/05/03 at 16:08

            Should I check back here, or go to the WordPress.org site and look for 1.0.3?

            Reply
            • Support says:
              2012/05/04 at 09:24

              Either is fine.

              Reply
  10. Kate says:
    2012/05/04 at 12:46

    Is there a list of shortcodes somewhere? I have the extended version and am trying to set up two columns but don’t see how.

    Also, the client would like leading dots before the price, like this:

    Menu item ……………………..$5.99

    Is that possible?

    Thanks! It’s a great product so far.

    Reply
    • Support says:
      2012/05/04 at 13:13

      Hey Kate,

      The layout of items is controlled by the category layout.
      Go to one of your categories and change the layout drop down to “Two Column”.

      I left the price box completely free form, so if you want some leading periods add them into the price box
      “……………………..$5.99″

      Reply
      • Kate says:
        2012/05/04 at 13:25

        Thanks so much! I kept looking everywhere for a shortcode like [col="2"]. Never occurred to me to look for a simple answer. :-)

        Reply
        • Support says:
          2012/05/04 at 13:31

          Glad you got it working :)

          Reply
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